Sales         Full-time   |     Pay rate depends upon skills and experience

 

Summary

Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.

 

Essential Duties

• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies.
• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail automobile sales.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
• Follows up on all post-delivery items, tag/title work, we-owes and special requests to be sure that all customer expectations are met.
• Attends sales meetings.
• Maintains professional appearance.

 

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Service Technician All Techs A,B,C Lube tech.   Full-time   |     Pay rate depends upon skills and experience

 

Job Description

We provide a great opportunity for technicians to advance their careers with state-of-the-art shop equipment, continuing education, and factory training.

Available Tech Positions:

• Entry-Level Service Technician
• Experienced Service Technician
• Master Service Technician

Responsibilities

• Performs work specified on the repair order with efficiency and in accordance with dealership
• Test-drives vehicles and tests components and systems using diagnostic tools and special service equipment
• Diagnoses maintains, and repairs vehicle automotive systems, including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicates directly with the Service Advisor so that customers are informed if any additional service is needed and provides an estimate of time needed for additional repairs
• Executes repairs under warranty to manufacturer specifications

Qualifications

• Experience at an automotive dealership
• Strong understanding of the service drive
• Years of experience vary per position
• High school diploma or equivalent
• Dexterity, requiring a steady hand and excellent hand-eye coordination
• Mechanical and troubleshooting skills
• Excellent customer service skills
• Basic computer competencies
• Positive, friendly attitude along with a customer service mentality
• Ability to work in a fast-paced environment
• Team player with the ability to collaborate with others effectively
• Ability to learn new technology and repair and service procedures and specifications
• Ability to operate electronic diagnostic equipment
• Valid driver's license and clean driving record
• Willing to submit to a pre-employment drug screen and background check